I visited Boston Laser after being frustrated with my eye doctor closer to home. The staff at Boston Laser was very polite and friendly. The Tech Assistant explained all of the test she was running and treated me very kindly. Dr. Nangle was thorough with her exam and took the time to ask me if I had any other issues or concerns. She addressed all of my questions in detail and was very encouraging and supportive. Very positve experience and will be returning for my next exam!
Dr. Brenner and Dr. Naigle are great! They are kind and knowledgeable. They listen to you and seem to really care. The scheduling and billing departments are helpful as well. The staff at Medford are great! The front desk people at the Andover location are inconsistent. The only significant issue I have is its impossible to get in touch with anyone for a clinical question during the day. I have had a lot of eye pain and the on call during off hours is the only response I have gotten. They say they check the clinical voicemail every hour and get back to you within 24 hours.. not always true.