Great experience, even with the maintenance the week after it's great. The procedure went great, took 10 minutes and felt like a breeze. I highly recommend them if you're getting laser eyes
My actual meeting/visit with Macie Finkelstein was great.HOWEVER, I was not told beforehand that her office had moved. Fortunately, my husband thought he'd read something about that. So on Monday, I called Laser Vision but couldn't reach a person, and no one called me back. I also left a message at the 'help' website noted on the phone recording, and no one responded to that message either! ... even though the phone message suggested you'd get a quick response from the email.I called back again on Tuesday AM and selected "Make an Appointment" and left my phone on for about 20 minutes until a human being actually answered. She confirmed my appointment and the location. If my husband hadn't commented on the possible relocation, I would have gone to the Beacon St. address and totally missed my appointment. I understand there are staffing shortages...but this was NOT a good way to treat patients.
The whole LASIK process was very easy and Im super grateful to Dr. Melki and his team!
The surgery was quick and the Dr. and associates talked me through everything. I did have tremendous pain afterwards like the doctor advised, but it did subside after time. Im happy that I finally did lasik and I would recommend Boston Vision