The friendliness of the doctor was second to none. I felt at ease and very welcomed. I cant SEE myself going anywhere else in the future.
The male person that answers the phone. Doesn't know the right way to answer. all I wanted to know was do I go to Andover Mass to Lawrence. I have to go through all this big thing insurance this that everything else just to answer one question for real. Caneling my appointment thats it. also he gave me wrong directions the morning took an hour to get there. I went to tewksbury and had to turn around and come back again two times really don't know where they find them they don't know how to do their job... I must say the lady that was inside the building the receptionist in Lawrence was wonderful she helped me when everything to make an appointment no questions like that guy answering service did terrible. I do have another appointment to go back and I will only be dealing with her. Drs are great! Got some nice glasses too. Won't call anymore just go in and book apt same guy answers. Doesn't know what he's doing!!!
Dr. Patel is outstanding!!!...but wish the number of appointment reminders was less.....emails...texts....sms....just annoying!!!
Timely, efficient, warm and friendly, explained expertly in understandable terms, and did not rush the appointment! A gifted Doctor, best weve experienced in this area!!!